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Author Topic: unable to get email from one person  (Read 14 times)


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unable to get email from one person
« on: August 18, 2019, 11:37:25 pm »
Until about 2 weeks ago I had no problems receiving email from one friend.   Now I do not receive them.  He is not on a blocked senders list.  I use Outlook for my email program.   Although my ISP is through a company called Spectrum,  my emails are still with Earthlink because I had service with them for years and it's too big a pain to change it.   I have him added as a contact in both Earthlink and Outlook.    He is getting no bounce back messages.  I can't see his messages iin Earthlink's web mail either.  They also don't show up on my phone.  I have checked junk mail, suspect spam and known spam folders.   Any ideas what may be going on and how to fix it?
I'm not having this problem with anyone else.


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